Contact

Thank you for reaching out to us! We will respond within 48 hours on business days. Please note that we do not accept inquiries by phone, and we appreciate your understanding.

Depending on the nature of your inquiry, it may take longer to respond or we may not be able to provide an answer.

For inquiries regarding "order cancellations or order-related questions," please be sure to include your order number. Our warehouse is located in Japan. Please understand that if your order is already in the process of being prepared for shipment or if the item is sold out, we may not be able to accommodate changes.